Thursday, May 29, 2008
Thursday, May 29, 2008 9:35:48 AM (India Standard Time, UTC+05:30) ( Living in India | Transition )

In a style befitting our whole India experience, my company has decided that they would rather have me back in Phoenix.    This has been brewing for a few months, since at least my trip to the US in April, but we had expected to lose a year, not be told to pack immediately and return.   The official word came a few days ago, and a few days before our summer trip home.   This has put us into a mode barely less frantic than evacuees.  

We leave for the US on the 12th and will cram in short vacation in north India the week before that.   Joshua, Ian and I will come back in July to wrap up the remainders of our time here.

The lack of posts on this blog are the best testament to the reason for sending us back.   Changes to my responsibilities require extensive interaction with business partners in the US, requiring me to be in meetings throughout the night.   This has resulted in endless alternation of sleeping and working, with little time for anything else.   Despite the long hours and constant exhaustion I still asked to stay in India, to no avail.

But British Airways returned by missing suitcase, 5 weeks after they took custody of it.   Nothing missing and just in time for the final trip.   Maybe this is the best of all possible worlds after all.

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Monday, November 26, 2007
Monday, November 26, 2007 12:38:42 AM (India Standard Time, UTC+05:30) ( Living in India | Transition )

I upgraded my mobile phone on Friday to a new model (Motorola SLVR L9) that supports GPRS data connections.  This provides us with Internet access at home.   It works at speeds comparable to the modem connections I thought were slow 15 years ago.  But it is a connection.    Hopefully this will allow me to post more than I have been.   It will be a couple more months until BSNL (the government phone company) gets us setup with a high speed connection.

I have received some feedback that you would like me to post more about what is going on with Amy and the kids.   I will post more, especially about Abby and Max, since they can't form a coherent objection to my posts.  As for Joshua and Sarah, I defer to the old adage that "If you can't say anything nice, don't say anything at all".  In short, they are not too happy here.   Especially Sarah.   I am truly realizing how much of her 11 year old outlook is based on friends, especially some very good friends she left back in Arizona.   From her perspective I have taken her away from everything important and taken her to a place that has absolutely nothing to offer her.  She is not interested in adventure or cultural experiences and does not appreciate the lessons in gratitude and service we are hoping for.   For Sarah, and to a bit lesser extent Joshua, India is nothing more than a bad experience that can't end soon enough.

Amy and I are trying really hard on our new tactic of making it seem more like home.   We are trying to make home more enjoyable and give them more positive experiences.  This means we are not pushing them to try Indian food or other experiences.  We just want them to be comfortable at home and school.   We know that this is a prerequisite to appreciating India and/or enjoying the experience.  

We did foresee this as a risk, and some of you may wonder how I could be oblivious to this being the biggest problem we would encounter.  Truth is I did think this would be our biggest problem.   I thought we would be over it by now.   We are each in our own way trying to make our way through this.   I know that each of the kids will look back and appreciate their time here.  For some it may be many years from now.   Even for me the career risks and opportunities are far from certain.   I have no promise of any promotion or advance as a result of this, I expect the benefits to be ammortized over the rest of my career, hoping for opportunities opening up somewhere in the future as a result of this.   I really hope the kids will look back on this episode of their lives and say "I really hated it at first, but I am really glad we did it." 

I know that I have many supporters who will read this and want to help make it better.   I appreciate your willingness to go to great effort on our behalf.   I am not writing this as an appeal for help, just a desire to share the various challenges and experiences of our time in India.

Thanks,


Shawn

 

One final note.   Some have requested our mailing address, it is:

No. 11 Sea Cliff Conclave
III Drive
Akkarai, ECR, Chennai 600 119
INDIA

My email is shawnswaner AT gmail dot com

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Monday, November 26, 2007 12:00:12 AM (India Standard Time, UTC+05:30) ( Living in India | Transition )

It has been a while since I posted.   I spent a long week in the US, working in Los Angeles.   My last afternoon there was spent frantically filling my suitcases with things that are impossible to get in India.   7 bricks of Tillamook, wet-wipes, a new charger for my cordless drill and saw (to replace the one I fried by accidently plugging it into a 220v outlet), soup, weather strip, caulking and a multi-meter.

That was 8 days ago.  While I was away Amy and the kids were suffering through the latest round of Murphy's Law nightmare.   We have been here for about 75 days and it seems there have been 75 disasters or problems to deal with.   The latest happened on Friday as I was leaving the US.   The city power (called "EB Power", EB stands for Electrical Board) failed.   The generator was turned on and major problems ensued.   One third of the house went dark.   Equipment in the rest of the house started going up in smoke.   Over the next 72 hours the casualty list would total the following:

  • Washing Machine - Dead.
  • Microwave - Dead
  • Power Cord/Brick for Josh's laptop - Dead
  • Amy's Printer - Dead
  • Speakers for my PC - Dead
  • Fan in Josh's bathroom - Dead

 A number of lights also died.   Most of the items listed above were destroyed when we plugged them in not realizing there was a problem.   On Sunday night the lights in some parts of the house were dim, barely on.  In other parts the lights were brighter then they ever had been, the ceiling fans spinning madly as if they were about to tear themselves out of their sockets.

Sometime during the night we smelled the smoke of burning electrical wires and everything went dark.  At the time we were on generator power, the EB power had failed sometime before.   The next morning i called the landlord and was very emphatic that these problems needed to be fixed immediately or we would be leaving, regardless of the terms of the lease.   I wasn't angry or rude, but Josh remarked after that I "gave Reginald the beatdown".   It worked.  The next day a group of electicians showed up.  In addition to the normal losers who would show up without tools, stand around scratching themselves then leave, he sent a guy who was obviously "the man".   He had a box full of tools, carefully checked out each part of the electrical system, then gathered the rest around and issued instructions.   They pulled out and replaced meters of wires inside the walls, and meticulously tested each circuit.

At one point there was an argument outside the front door.  I went out and asked for a translation (which is one of the more futile requests to make in this country.  All you get is a very short synopsis that is mostly a suggestion from the translator to what you should say in response).   In short, the 2 electricians from the generator company were leaving, saying that the generator was working fine.   The main electrician was saying that it wasn't.   At that time we were on generator power.  I had bought a multi-meter while in the US.  I turned around and plugged it into the outlet by the front door.

65volts.JPG

 

It should read 220 volts.   The generator electricians don't understand much english, but the seemed to understand "Don't go, fix generator", or they could read the obvious anger on the faces of me and the master electrician.

Some hours later we had the generator fixed.  The problem is that 2 of the 3 circuits were getting crossed in the house, creating 330volts on some circuits and 65-100 volts on others.   Both conditions are very bad for electronics.    The generator had a similar problem in that one of the circuits wasn't properly grounded.

For good measure the EB sent out three men to redo the connection from our house wiring to the power pole on the street.   They were explaining how they would have to come back later in the week when the EB power went out.   They had a short conversation and decided that since the power was out they could do the work now.    I asked one of them how they knew the power wouldn't come back on.   He replied that he didn't think it would, but "that would be bad".

EBMan-Climbing.JPG

The EB man climbed the pole barefoot with a stick in is mouth.  Tied to the stick was a rope that he tied around the pole so that he could stand on the stick.   He then wrapped the rest of the rope around the pole and around his waist, leaning back to tension the line.

EBMan.JPG

He then disconnected the wires connecting our house to each of the three circuits and replaced them by wrapping them with new aluminum wires, the wires were only new in this use, the other EB man stripped a scrap of wire to recycle the aluminum wire.  

That was 5 days ago.  Since all this activity the electricity has worked flawlessly.   Hopefully we are past that hurdle and ready for the inevitable next problem.  We have been without a washing machine for a week, that is the next goal, to get the repair man out to have a look at it.   We are running out of clean clothes....

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Thursday, October 11, 2007
Thursday, October 11, 2007 7:55:45 PM (India Standard Time, UTC+05:30) ( India Trip 4 | Living in India | Transition )

In the middle of the night the power came back on and the fan above me started up.    It reminded me of a favorite movie scene, the opening of Apocalypse Now.      The spinning of the fan blades, the oppressive heat and the realization that I am still in India.    Apocalypse Now is based on one of my favorite books, Heart of Darkness.    Francis Ford Coppolla filmed a documentary of his making of Apocalypse Now called Hearts fo Darkeness.   In that documentary he experiences his own apocalypse, moving up river and into the jungle until  “little by little we went insane”.

 

Like the Kurtz of Conrad or Coppolla,  we have moved further into “the jungle” of India.   We left the civilized comforts of the Hilton Hotel and moved 20km towards the real India.    True, this is the upper-middle class expat India, it is our own personal Heart of Darkness, and I fear we are starting to go insane as well.    I will share a couple of highlights about our current challenges.

http://www.natvanbooks.com/cat/1000.gif

Internet Access:  The teachers at the American School assume each student can read  the class del.licico.us page and comment on the discussion boards.  They expect students to email their assignments.   I am addicted to the internet and  have a strong dependency on being able to Google at will.   Looking out from the balcony of our house I have good view of the ocean, grass huts and scattered houses of other expats.    In one sense it is hard to imagine having internet access at all, but the lack of connectivity and the communication it provides is one of the most difficult forms of darkness.   I spent the better part of Monday, Tuesday and Wednesday searching the city for a wireless internet card.    My current cell company, Airtel sent me all over the city to 5 different stores on false promises of available stock.    At one store that we had called to confirm stock, we were met with only an offer for the employee to deliver one to use later.    I finally found a store with some from a different company, Tata Indicom.   I took it home only to find out we are too far out in the jungle, beyond the reach of their cellular towers.

 

Quality of Workmanship:  At first I didn’t think our house was new.   It looked like a poor remodeling job.  The quality of workmanship and inability to finish a job are appalling.   We have hot water heaters that don’t work.   The pipe fittings under the kitchen sink included an open T connection that allowed the sink to flood the kitchen floor.    In the master bath, the toilet was installed without a proper seal belching up a room full of sewer odor every time it is flushed.    The list goes on and on, and I feel like I live in a house built by school children.    Worse yet, every day the plumbers and electricians come back to the house and we show them the problems and explain how to fix them and every day they don’t have the tools or the parts and promise to return tomorrow.

 

Electricity: Notice to people moving to Chennai, especially expats.   When you real estate agent says “the power rarely goes out, especially here along the ECR (East Coast Road)”  DO NOT BELIEVE THEM.  The power has been out every day, sometimes for over 4 hours.   At night the power goes out and the AC stops and the fans stop blowing the mosquitos away and the place turns into a giant brick oven.    And of course we have no generator, so we are literally sitting in the Heart of Darkness until the power comes back.

 

Sleep:  We are not getting much, between heat, sick (now Max is sick, with an e.coli infection according to Dr. Shawn), power outage, lack of furniture and respond to email all night expectations we are totally exhausted.     What sleep we get is on a borrowed inflatable mattress or an old couch the landlord left in the house.    Either way, quality sleep is a distant memory.

 

As with the post below, I am not complaining.   Everything is just a challenge that we are meeting with humor and good spirits, proven by the fact that we haven’t had anyone in tears for all week.   Most challenges get solved and sometimes the list gets shorter.   Next big milestones are the installation of the generator, arrival of our sea container of junk from Arizona and the end of the daily visits from incompetent tradesmen.   Until then, we are slowly going insane in our Heart of Darkness.

 

 

 

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Thursday, October 04, 2007
Thursday, October 04, 2007 10:53:16 PM (India Standard Time, UTC+05:30) ( India Trip 4 | Living in India | Transition )

In looking back through my last few posts, you may get the impression that I am frustrated, angry, or uncomfortable with India.   Rest assured that is not the case.   I learned a long time ago (back in Shiliguri) that you have to have plenty of patience or India will wear you down quickly.   So despite many problems and setbacks I and my family are doing very well and are very happy to be here.  In fact, India itself is causing far less stress than the Dilbertesque problems my wonderful employer is throwing at me.   I wish I felt comfortable relating these problems, because that would be more interesting than my tales of the mundane.

We are also very excited to be on the verge of two big milestones.   Tomorrow I expect to take a lease on a car, with a driver we are very comfortable with.   Also, tomorrow we start moving into the house.   Tomorrow night is our last night in the hotel.  

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Monday, October 01, 2007
Monday, October 01, 2007 2:29:17 PM (India Standard Time, UTC+05:30) ( India Trip 4 | Living in India | Transition )
I have imagined various trips around India during the months leading up to our move to India.   Mahabalipuram is an ancient temple town about 45km south of Chennai and I had always planned to make that one of our first journeys outside of our Hilton cocoon.    As I had been there twice before, I thought I  had correctly imagined how the day would play out.   When I had been there in the past, it was as just another boring tourist.   This time it was with a couple of people charming enough to bring out the paparazzi.    Looks like we are not alone in this experience:
In South India, meanwhile, Sloane regularly caused uproars that verged on riots. If you’ve ever wondered what it’s like to travel as part of a rock star’s posse, take your grinning pink baby to a bustling temple complex in Mahabalipuram. For an Indian tourist, a 1,200-year-old stone carving of a reclining Vishnu is dullsville next to a real-life Canadian infant in a
baby backpack.

                From:   8 Essential Lessons We Learned About International Travel with an Infant
                           2: The Magazine for Couples



Abby at MahabalipuramAbby and Max were clearly the star of the show.   As we pulled up to outside the Shore Temple they even managed to disarm the very persistent souvenir sellers that immediately swarmed around us.  

I had not adequately warned my family about this part of visiting a tourist attraction in India.  The touts were very persistent.   I had to stand between the touts and the kids, then back up to give them room to get out of the car.  

We made to the relative calm inside the gates of the shore temple and had fun climbing around on the temple and statues that are 1300 years old.  I don't think the kids have a concept of just how old that is.

We headed next over to the Five Rathas.   We only had our video camera, which doesn't take good still photos.  Rather than make this an entry about the wonderful sculptures and carvings of Mahabalipuram, I will focus on the paparazzi/Entourage like excitement that we (or accurately Abby and Max) caused. 

We had numerous people coming up to us and asking if they could have a picture of Abby and Max (sometimes they would ask for a picture with Joshua and Sarah, but the older kids were usually spared the crush of attention).    I would sometimes look around and see people taking pictures from a ways away.  Others would push in and setup the picture they wanted.
Arranging the photo  Multiple photographers.JPG

I can't imagine their description of these photos when they load them up to show relatives would be any better than "Here is a picture of our kids with some strange American kids ... No, we didn't even ask their names." 
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Thursday, September 20, 2007
Thursday, September 20, 2007 3:11:34 PM (India Standard Time, UTC+05:30) ( Living in India | Transition )

It has been a long, exhausting 10 days, but I am somewhat hopeful the worst is over.  The kids are in school, we are looking for houses and I have started working at the office.  I have time to post this from my Blackberry because I am at the airport cargo terminal.  We are trying to find my air shipment (including my computer) at the customs holding area. This place is crazy typical of India.  The first stop was the "Entry Pass Counter". I had to stop there to get a pass to get past security, but I didn't have a bill of shipment to prove I should go through.  After a few minutes I just walked in without a pass and found my shipping agent (who had the bill).   Now, they are saying that they can't find my boxes but to not worry as this is normal.

On the wall at that counter they had the instructions for getting your shipment through custom painted in big letters, running from ceiling to floor.  I was able to follow the first half of the instructions, but the lower half was covered in a wainscotting of thick brown spit.  Standard interior decorating for public places.

Anyway, I have no cell phones, despite hours of effort. We have no house despite days of searching (but this may change today). We have no car (except for the $125/day rental at the hotel. But we are here and not complaining. 

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Tuesday, August 14, 2007
Tuesday, August 14, 2007 7:08:52 AM (India Standard Time, UTC+05:30) ( Living in India | Transition )

One very big item crossed off the outstanding issues list:   Our passports arrived over the weekend while we were in Utah visiting family.   Now, I just need to get visa's of the kids.   The other big name items are:

Moving day week:  Starts on the 20th and runs all week.  

Immunizations: Wednesday

School Applications: Tonight, now that we have the passports.

Visa Applications: Tuesday.

Go crazy from the stress of it all: At any moment.

 

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Wednesday, August 01, 2007
Wednesday, August 01, 2007 2:45:45 AM (India Standard Time, UTC+05:30) ( India Trip 4 | Transition )

It is official. Effective September 1, I will be assigned to work in my employers Chennai India office.  I just mailed off the acceptance letter and my 10 year business visa application.  The length of assignment is 3 years.  My family will be going with me.

We are also planning a trip to India later this month to look for a house and get the kids registered for school.  August is going to be a very busy month, but I intend to post regularly on this blog.

The first step is getting my business visa.  This is the third Indian visa application I have submitted in the past 3 years.  I am trying to remember what I was thinking on the second when I applied for a 10 year tourist visa instead of a business visa.  

Second step is getting the passports for the kids.   We did expedited processing, but there is a huge backlog in the US for passports.  If they don’t arrive in the next couple of days then the house hunting trip will be cancelled.  We may drive up to San Francisco early next week to get the visas for them and Amy in person. That is the only way to get same day processing.

A lot has to happen in a very short amount of time.

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